Sarah Walsh

Sarah Walsh

Restaurant technology writer covering POS systems, digital ordering, payments, and kitchen tech, in plain language for the people who run restaurants.

  • Author
  • San Jose, California

About

Sarah Walsh has spent 10+ years writing about restaurant technology and the trends shaping the industry. Her work looks at how technology is changing the way restaurants run, serve guests, and grow.

Her goal is to make restaurant tech feel a lot less overwhelming. She writes for the people who run restaurants every day, with practical, plain-language guides that help owners, managers, and their teams make smarter technology decisions.

You can follow Sarah on LinkedIn, and read her guides on the AIO blog.

Editorial focus

Restaurant technology, operations, and the trends shaping where the industry is headed.

Her articles are written to help restaurant owners and operators understand what's changing and make confident decisions, and every piece follows the same four standards.

Accurate and fact-checked

Facts, figures, and claims are cross-checked against reliable sources such as industry reports, official documentation, and reputable publications. Sources are cited so readers can trace information back to where it came from.

Unbiased and non-promotional

Articles are written to inform, not to sell. Information is presented clearly and in balance, without exaggeration, and the focus stays on what's genuinely useful to the reader.

Researched and up to date

Restaurant technology moves quickly, so every article is built on the latest available data and reviewed regularly. When something changes, the article is updated and the revised date is shown at the top.

Practical and easy to follow

Every piece is grounded in how restaurants actually operate day to day. Complex topics are explained in plain language, with clear takeaways readers can act on.

Published articles

Guides by Sarah on the AIO blog, newest first.

Browse the AIO blog
Common Restaurant POS Problems & How to Fix Them | AIO

Common Restaurant POS Problems & How to Fix Them

POS frozen, printer silent, or cards declining mid-rush? See the most common restaurant POS problems, what causes them, and how to fix each one.

October 26, 2026

Cloud vs On-Premise vs Hybrid Restaurant POS Compared | AIO

Cloud vs On-Premise vs Hybrid Restaurant POS Compared

Compare cloud, on-premise, and hybrid restaurant POS: where data lives, what works offline, card payment risks, security, and cost. Find your best fit.

October 15, 2026

AIO countertop POS terminal with a guest-facing display on a restaurant counter, with a kitchen display screen in the background.

Types of Restaurant POS: Software, Devices & Service

See how restaurant POS types are grouped by software, device, and service model. Cloud or on-premise? Tablet or kiosk? Find the right mix for you.

October 8, 2026