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EyeSpy

Mystery shopping, food safety audits, and team training from one of the oldest full service restaurant consultancies in the Bay Area. AIO operators get 15% off every mystery shop.

EyeSpy
The offer15% offEvery mystery shop
EligibilityAll AIO operatorsActive on any AIO plan.

Trusted by teams at

Core Services

Mystery shopping

Evaluate service, speed, upselling, and staff interactions through fully customized visits across restaurants, hotels, bars, cannabis clubs, delivery, and many other hospitality businesses.

Food and safety audits

Experienced auditors conduct thorough facility inspections, identify violations against local codes, and provide clear photos, actionable recommendations, and suggested fixes.

Operational support

Simplify daily operations with task management, walkthrough checklists, prep audits, and team communication tools that improve accountability.

Team development

Strengthen retention, leadership, and onboarding through practical coaching and workplace training designed to build happier, stronger teams.

Reputation management

Track and respond to reviews in one dashboard, with complete social media management that lets you review and approve posts before publishing.

Culinary and concept development

Improve menus, product mix, and cost control with expert support for layout, kitchen design, concept planning, and financial projections.

How it Works

EyeSpy mystery shopping
1

Book a consultation

Tell EyeSpy what you want to know. Consultations are free and start with your operation, not a package.

2

Build your form

Use a pre-built evaluation form or customize one to your service level, from quick casual to fine dining.

3

Shoppers visit

Trained evaluators experience your business as a guest would. No one on the floor knows.

4

Read the report

Scores, comments, and trend lines land in your EyeSpy dashboard. Compare by date, section, question, or employee.

205
Restaurant groups served
17
Industry awards
25 yrs
In business since 2001

What customers say

Get 15% off every EyeSpy mystery shop

Exclusive to AIO restaurants. Request a consultation and the discount is applied automatically.

  • 15% off every mystery shop
  • Free subscription to EyeSpy's task management system
  • Custom evaluation forms built around your service standards
  • Discounts on further shops and consulting work
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